Service Occupations

  • Instructors April Lenhart | Kathi Shaffer | CID Code 19.9999 | East Campus

    Service Occupations is an innovative program of study focusing on the training of students in a diverse array of skill sets in service related employment areas. Students learn in an environment that fosters a good work ethic, competitive time on task and appropriate work skills for each identified career area. Individual needs and abilities of students are addressed in order to foster personal accountability and pride in a job done well done. The Service Occupations facility includes two laboratories where instruction is provided by two instructors and reinforced by instructional assistants. The two instructors each teach defined skills and students are rotated through the curriculum in order for each student to become skilled in a variety of areas. Group instruction is frequently utilized and team building activities are often incorporated.

    The Service Occupations curriculum encompasses the areas of work place safety, grounds maintenance, cleaning practices, housekeeping, custodial and retail stock, as well as, kitchen safety, cooking and baking, food preparation, dining room services, commercial dishwashing, pot washing, and commercial laundry services. All areas are instructed with the intent of achieving a level of competency commensurate with competitive employment. This is achieved by involving “live work experiences” whenever possible to provide the students with training that approximates what would be found in the work environment. Toward that end, students are involved in clinical experiences involving janitorial cleaning, maintenance, grounds keeping, laundry and dishwashing around the school. Students take pride in their work, knowing that the school depends on them doing a “professional job” in order to function efficiently. Toward that end goal, students are supported through a variety of services provided by BCTC and the Reading Office of Vocational Rehabilitation (OVR) Work Partners. These services may include a variety of work-based experiences including job shadowing, internships, and paid co-op jobs, job placement and on-the-job coaching, mobility training, benefits and work incentive counseling, job seeking and keeping skills, and more. BCTC and OVR work collaboratively to ensure the successful transition of students from school-to- work. BCTC’s Service Occupations program has the ultimate goal of a seamless transition to gainful employment or further education.

    Because of the uniqueness of this program, interested students and their parent/guardian are expected to schedule a visit to the program prior to making application to BCTC by contacting the Student Services Office or by contacting the student’s sending school Special Education representative. This will prevent the processing of the application from being delayed, since there is limited enrollment in this popular program.

    Career Pathways:

    Food Preparation Helper
    Dishwasher/Kitchen Worker
    Dining Room & Cafeteria Attendant
    Landscaping & Groundskeeping Worker
    Laundry & Dry Cleaning Worker
    Building Cleaning Workers
    Maids & Housekeeping Cleaners
    Stock Clerks/Sales Floor


Service Occupations
  • Industry Certifications:

    AED/Heartsaver First Aid
    OSHA/CareerSafe 10-Hour Certification
    Ladder Safety

    College Advanced Credits:

    Commonwealth Technical Institute at the Hiram G. Andrews Center - Up to 4 credits

    Program Requirements/Costs

    There are specific costs for textbooks, tools, supplies, uniforms, certifications; and for some programs, medical and criminal clearances that students are obligated to pay upon acceptance. These costs change annually.

    Program Entrance Recommendations:

    ο Ability to read and follow directions
    o Basic math skills
    o Ability to work independently and in a team
    o Hand-eye coordination
    o Mechanical aptitude
    o Must be OVR Eligible